How to enable multi-person collaborative editing in a knowledge base

Multi-person collaborative editing allows multiple users to edit a knowledge base document simultaneously or asynchronously. This functionality is enabled on modern knowledge base platforms that support collaboration.

Key features include user access control, real-time or near-real-time editing synchronization to show others' changes, version history tracking to manage revisions and roll back if needed, conflict resolution mechanisms for simultaneous edits, and granular permission settings to control who can view, edit, comment, or manage specific content. Clear editing guidelines for contributors are recommended.

To implement it, first choose a knowledge base platform with robust collaborative editing capabilities (e.g., Confluence, Notion, SharePoint Online). Configure the platform's sharing and permission settings for your team. Define user roles and access levels (editor, commenter, viewer). Inform users about the features like simultaneous editing, conflict notifications, and version history. Establish basic guidelines for collaborative document creation and review.