How to implement permission hierarchical management for a knowledge base

Permission hierarchical management enables controlled content access in knowledge bases based on user roles and responsibilities. It is implemented by defining distinct access levels and assigning permissions accordingly.

Establish distinct user roles (e.g., Viewer, Editor, Admin). Define granular permissions per role for actions like view, edit, create, delete, or share content. Structure permissions hierarchically, where higher roles inherit permissions of lower roles or specific group/department-based access. Implement inheritance rules for efficiency and establish regular permission audit procedures.

Identify all required user roles and the specific content/document access levels needed (e.g., public, team-only, confidential). Assign these roles and permissions within the knowledge base platform's settings. Organize content logically to support inheritance. Rigorously test configurations for adherence to access rules. Continuously review and adjust permissions as team roles and content sensitivity change to maintain security and relevance.