FAQに戻る
Marketing & Support

How to quickly integrate AI Agent with third-party knowledge bases

Integrating AI Agents with external knowledge bases is achievable through standardized interfaces like REST APIs or dedicated libraries. This allows the Agent to query and retrieve relevant information during interactions.

Key methods include utilizing APIs provided by the knowledge base platform or implementing a Retrieval-Augmented Generation (RAG) approach where query vectors are matched against embeddings stored in vector databases linked to the source. Ensure secure authentication (API keys, OAuth) and consider data formats, rate limits, and latency implications during design. Preprocessing the knowledge (cleaning, chunking, embedding) is often necessary for RAG.

Implement by connecting to the API endpoints via HTTPS calls within the Agent's logic, handling authentication tokens securely. Parse the structured JSON/XML responses to extract answers, or integrate a vector database populated with the target knowledge. This provides Agents access to specialized, current information, enhancing response accuracy, enabling domain-specific expertise without full model retraining, and improving user support experiences. Test query performance and result relevance thoroughly.

関連する質問